FCL - Computing & Software SolutionsCall us now on 0121 250 3555

Home pageAbout FCL ComputingIT Solutions ProviderAccounting SolutionsCRM SolutionsWeb Design & SolutionsNetwork SolutionsTraining & SupportComputer Network Support & Service, Maintenance ContractsFinance OptionsContact us

Aston Science Park

FCL Computing & Software Solutions Limited
The iBIC, Holt Court South
Aston Science Park
Jennens Road
Birmingham B7 4EJ

Tel: 0121 250 3555
Fax: 0121 250 3517
info@fclcomputing.com

Member of the Federation of Small Businesses
Member of Birmingham Chamber of Commerce and Industry
Business Link Consultants Register
Business Link Consultants Register
Business Link Consultants Register


  CRM Solutions > CRM Software> Sage CRM >

CRM SoftwareSage MME

Note: This has been replaced by Sage CRM and Sage 200 CRM.

Sage CRM Mid Market Edition (MME) is an easy to use, fast to deploy, feature rich, low cost of ownership CRM solution, designed to introduce the real benefits of CRM to middle sized companies. Sage CRM MME aggregates individual and group efforts across sales, marketing and support teams, making people and companies more efficient at their roles. It links all departments to a single system that is deployed across an Internet architecture that inherently provides efficiencies in terms of deployment, maintenance and access.

Sage CRM MME allows for the pooling of all transactions and communication history into a single screen, giving you a 360 degree view of your customer.

Sage CRM MME Can Help Your Company to:

Improve Sales Performance with tools that help sales professionals find and retrieve vital information quickly and easily. Sage CRM MME provides a snap shot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyse and manage the sales pipeline. Quotes and orders can be easily created and saved so they can be pulled again in the future, saving time to sell not on administration.

Manage and track every element of your campaign. View activities, objectives, leads generated and lead follow-up. You can drill down to specific activities within a campaign including communications, opportunities, responses, budget, actual cost and list of prospects. This in-depth view of your campaigns allows you to eliminate the guesswork and put your company’s marketing resources to their best use.

Resolve customer issues efficiently by providing customer service professionals with user-friendly tools to access relevant customer data including purchases, call and escalation histories, interactions, emails and documents sent and received. Armed with this customer knowledge they can handle customer queries more efficiently, which in turn enhances and strengthens the customer experience whilst improving job satisfaction.

Sage CRM MME, formerly known as ACCPAC CRM, is deployed in hundreds of sites worldwide and is used by thousands of users each day helping them to work more effectively.

  • Mobile Solutions
    The benefits of real-time access to your CRM solution are numerous and can have a positive impact on your business performance and profits. Placing customer information at the fingertips of mobile professionals ensures they always have the most up-to-date information.
  • Application Integration
    Integration between Sage CRM and back-office accounting and financial applications provides organizations with a holistic CRM solution that offers a complete view of all customer interactions that is essential for making more insightful business decisions.
  • Productivity Tools
    To optimize the rich sales automation functionality and marketing and service features, Sage CRM has sophisticated configuration capabilities, automated process workflow, as well as computer telephony integration (CTI), Web Self Service, and more.
  • Outlook Integration
    Microsoft Outlook runs within the framework of your Sage CRM solution and has complete, two-way synchronization with Outlook contacts, calendar (appointments), and tasks, in addition to full-featured e-mail integration.

Download PDF Download MME Customer Care PDF brochure (220k)

Download PDF Download MME Marketing brochure (280k)

Download PDF Download MME Sales PDF brochure (190k)

Download PDF Download MME Integration PDF brochure (220k)

Please contact us now for a free CRM software review.

 
       
SagePegasusMicrosoftIBMDellSiemensMicrosoft NavisonHPAccessMicrosoft Dynamics

© 2008 FCL Computing & Software Solutions. All trademarks acknowledged.